Shipping and Return Policy

Processing and Shipping Time

Items from Website:
Please allow 3 - 23 business days to process and pack. If your order is handmade please allow 20 - 27 days for package to be processed. The order will require time to ship materials in, hand make, cleanse, and packaged. Shipments are sent out as soon as they are ready. Shipping day is every Friday.

Items from IG Story / Live Sale:
Please allow 1-2 days for your individual listing to be posted and 3-7 business days to process and pack. All shipments will be sent out on the following Friday after it has been processed.

Local Hong Kong Shipping:

Local SF shipping is included in every purchase. Please make sure you provide the correct phone number and address for the shipment to arrive at your door.

SF typically takes 2-4 days to process in Hong Kong.

International Shipping:

  • If you cannot find your country for shipping costs please contact: littlerituals.shop@gmail.com

  • All packages are shipped via HKPOST. A tracking number will be sent to you once the package has been shipped via email. If you did not receive an email please contact: littlerituals.shop@gmail.com

  • Please make sure you provide the correct phone number & address for the shipment to arrive to you safely.

  • E-express: 14-28 business days to arrive after processing.

  • Surface mail: 60-90 days to arrive after processing.

WE APPRECIATE YOUR LOVE AND PATIENCE WHILE WE CLEANSE, CHARGE, AND PACK YOUR ORDERS!

RETURN POLICY:

All sales are final. We do not accept returns or exchanges for any items. We try to best accurately show and describe each item through photos, vidoes, instagram stories, and instagram lives. We hope that you understand each crystal is unique and no two stones are the same. Please contact to us via IG direct message or email: littlerituals.shop@gmail.com should you require additional videos.

Exceptions for returning:

Faulty bracelets and necklaces ONLY. (Handmade items only)

Please return to us in the same condition that you received it, well packaged for shipping back for a replacement or store credit. When returning goods, please note that we only refund standard shipping and no couriers.

Please contact us for return address.

Contact details:
Instagram direct message: @littleritual.s
Email: littlerituals.shop@gmail.com